Apply for a trade account by visiting our trade account application page or contacting our trade team. You'll need to provide business details including company name, VAT number (if applicable), business address, and trade references. Once approved, you'll receive access to trade pricing, bulk discounts, and dedicated trade support.

Trade accounts provide access to trade pricing (typically 5-20% discount), bulk order discounts, dedicated trade support, priority processing, and account management. Trade customers also receive early access to new products and special promotions. Apply through our trade account application page with business details.

Trade accounts receive competitive trade pricing, typically 5-20% discount on standard retail prices depending on product category and order volume. Additional bulk order discounts apply for larger quantities. Trade pricing is visible once you log into your trade account. Contact our trade team for specific pricing for your requirements.

For bulk orders, contact our trade team directly via phone (03338803399) or email. Our team will provide a quote based on your requirements, including any additional bulk discounts. We can arrange scheduled deliveries, account invoicing, and dedicated account management for regular bulk orders. Minimum order quantities may apply for bulk pricing.

Yes, approved trade accounts can be set up with account invoicing. Payment terms are typically 30 days from invoice date, subject to credit checks and trade references. Account invoicing is available for regular trade customers and helps streamline procurement processes. Contact our trade team to discuss account setup and payment terms.

Trade customers benefit from priority processing and flexible delivery options including scheduled deliveries, consolidated shipments, and dedicated delivery slots. We can arrange regular delivery schedules for ongoing projects. Delivery costs and timescales depend on order size and location. Contact our trade team to discuss your specific delivery requirements.

Trade accounts provide access to trade pricing (5-20% discounts), bulk order discounts, account invoicing with payment terms, priority order processing, dedicated trade support, early access to new products, special promotions, and account management. Trade accounts are designed for businesses, contractors, and specifiers who regularly purchase electrical supplies.

Yes, we provide detailed product specifications, technical data sheets, and procurement documentation for trade customers. Our trade team can supply specification sheets, compliance certificates, and technical information needed for tenders and procurement processes. Contact us with your specific requirements.

Minimum order values may apply for certain bulk pricing tiers, but there's no fixed minimum order value for trade accounts. Smaller orders are welcome, though larger orders typically qualify for additional bulk discounts. Contact our trade team to discuss your order requirements and available pricing.

Yes, our trade team provides dedicated project support for large installations including product selection, quantity planning, staged deliveries, and technical support. We work with contractors, specifiers, and project managers to ensure products meet specifications and deliveries align with project schedules. Contact us early in your project planning.

Trade customers follow the same 14-day returns policy as retail customers, with additional flexibility for unopened bulk orders. Returns must be in resellable condition with original packaging. For large trade orders, contact our trade team before returning items to arrange collection and ensure proper processing. Trade account returns may be credited to account rather than refunded.

Yes, our trade team provides comprehensive technical specifications, data sheets, compliance certificates, and procurement documentation for tenders and procurement processes. We can supply specification sheets, test certificates, compliance documentation, and technical information needed for project specifications. Contact our trade team with your specific requirements and we'll provide the necessary documentation to support your tender submissions.

Yes, we can provide product samples for evaluation, subject to availability and trade account status. Samples help you evaluate product quality, compatibility, and suitability before placing larger orders. Contact our trade team to discuss sample requirements. Samples may be subject to charges or return requirements. We work with contractors, specifiers, and project managers to ensure products meet specifications.

Delivery timescales for trade orders depend on product availability, order size, and location. Standard deliveries are typically 3-5 working days. For bulk orders or specific requirements, we can arrange scheduled deliveries, consolidated shipments, and dedicated delivery slots. Priority processing is available for trade customers. Contact our trade team to discuss your specific delivery requirements and we'll provide accurate timescales.

Trade customers can pay by account invoicing (30-day payment terms subject to credit checks), bank transfer, or card payment. Account invoicing is available for approved trade accounts and helps streamline procurement processes. Payment terms are typically 30 days from invoice date. Contact our trade team to discuss payment options and set up account invoicing for your trade account.